We're here to help you get the most out of MyJobTrack. Choose an option below or email us directly.
Try these steps before contacting support.
Make sure iCloud is enabled in your device's Settings > [Your Name] > iCloud. Then open MyJobTrack Settings and confirm iCloud sync is turned on. Try restarting the app.
Go to your device's Settings > Notifications > MyJobTrack and ensure notifications are allowed. Inside the app, check Settings > Notifications to confirm your preferences.
MyJobTrack needs calendar permission to sync interviews. Go to Settings > Privacy & Security > Calendars and make sure MyJobTrack has access. Then try toggling the interview's calendar sync off and on.
If your data doesn't appear after an app update, try force-quitting and reopening the app. If you had iCloud sync enabled, allow a few moments for data to download. If issues persist, contact support.
Open MyJobTrack > Settings > Premium and tap "Restore Purchases." Make sure you're signed in with the same Apple ID you used to subscribe.
Go to Settings > Data Management and choose Export. You can export your applications as CSV or JSON and share the file via any app on your device.
When contacting us, please include:
MyJobTrack